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NCRLA COVID-19 Resources

By the North Carolina Restaurant and Lodging Association

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  • NCRLA Main Website

Coronavirus resources for the North Carolina hospitality industry

NCRLA is closely monitoring the COVID-19 crisis, and we’re committed to bringing you timely updates on what it means for the hospitality industry. NCRLA is working around the clock with state leaders, industry partners, and subject matter experts to advocate for policies that support businesses and employees.

Federal Pandemic Relief Bill

On December 21, Congress unveiled a $900 billion relief bill to provide short-term economic relief to the country in the face of the coronavirus pandemic. The plan includes several items that will benefit restaurants, bars and hotels, most importantly a second round of access to the Paycheck Protection Program (PPP), with unique provisions aimed to assist the hospitality industry, which continues to endure unparalleled job and revenue losses.

The plan targets restaurant, bar and hotel relief with provisions including:

  • Enhanced PPP Loan Size: The PPP provides a business with a forgivable loan based on 2.5 times its monthly payroll costs. Restaurants and hotels, however, can seek forgivable loans based on 3.5 times monthly payroll costs.
  • Enhanced Access to PPP: Companies that employ a total of 300 or more employees at all locations (combined) are deemed ineligible for the PPP. Today’s bipartisan plan reflects the reality that many mid-sized and larger restaurant, hotel and hospitality groups are on the verge of bankruptcy and allows them to qualify for PPP as long as they do not employ more than 300 employees at each physical location.
  • One-year extension for Troubled Debt Restructuring (TDR) relief (Section 4013 of the CARES Act). This will allow for banks to continue to work with borrowers to gain additional forbearance and debt relief through the end of 2021.
  • From the National Restaurant Association:
    WHAT THE COVID-19 RELIEF BILL MEANS FOR RESTAURANTS 
  • Join National Restaurant Association for a detailed webinar briefing Dec. 23 at 1:30PM EST.

Other provisions in the bill that will benefit restaurants, bars and hotels include the deductibility of business expenses paid with PPP loans, enhancement of the Employee Retention Tax Credit (ERTC), extension of the augmented Work Opportunity Tax Credit (WOTC), and increased tax deduction for business meals. More to come…

Cocktails-To-Go

Cocktails-To-Go Allowed by Gov. Cooper
NCRLA’s 9-Month Fight Pays Off

The NCRLA team is pleased to share that Gov. Roy Cooper will allow cocktails-to-go by executive order, enabling restaurants and bars to sell mixed beverages (MXB) to-go/delivery during the pandemic state of emergency. With your help, we fought long and hard — for nine solid months — for this small business relief measure. From the General Assembly to the ABC Commission to the Governor’s Office to the Council of State, we advocated tirelessly on a near daily basis to achieve this milestone to help save restaurants and bars.

Read the FAQ to get the basics of Executive Order No. 183 which went into effect December 21, 2020 at 5:00 p.m. This is a complex order — for more in-depth analysis access our Cocktails-To-Go Webinar On-Demand.

Vaccine Updates

***NEW: NC Foodservice Workers Given Priority 2 for COVID Vaccine
Based on new federal recommendations by the CDC Prevention’s Advisory Committee on Immunization Practices, the NC DHHS has updated and simplified North Carolina’s vaccine prioritization plan. North Carolina’s updated phases include: 

  • Current Phase – Phase 1a: Health care workers fighting COVID-19 & Long-Term Care staff and residents 
  • Phase 1b (to begin in early January): Adults 75 years or older and frontline essential workers
  • Phase 2: Adults at high risk for exposure and at increased risk of severe illness  
  • Phase 3: Students  
  • Phase 4: Everyone who wants a safe and effective COVID-19 vaccination 

Because currently there is not enough vaccine for everyone to be vaccinated at the same time, NC DHHS will open the next phase of vaccinations (1b) in groups, starting only with persons above the age of 75 in order to best manage vaccine dose availability. 

See All Groups Included in Phases 1b and Phase 2

In the coming days, NC DHHS will be sending more information on how North Carolinians over age 75 will access vaccinations beginning in early January. More detailed information is available at yourspotyourshot.nc.gov and in the resources below: 

  • Infographic of Vaccine Phases (English / Spanish) 
  • Deeper Dive: Phase 1a (English / Spanish) 
  • Deeper Dive: Phase 1b (English / Spanish Coming) 
  • Flyer on Vaccines (English / Spanish) 
  • Presentation COVID-Vaccination 101  (English / Spanish) 
  • Frequently Asked Questions (English / Spanish) 

Executive Orders

*** NEW Gov. Roy Cooper announced on January 6, 2020, that he is extending “Phase 3” and the modified stay-at-home order, alcohol sale restrictions, curfew, and mixed beverages to go with Executive Order 188 which will run through Friday, January 29.

  • Statewide stay at home order from 10:00 P.M – 5:00 A.M with an exception for essential workers and those picking up food or essentials at restaurants and/or certain retail stores
  • Beyond 10pm, restaurant dining rooms must be closed, but the businesses may remain open for takeout, curbside and delivery 
  • Beyond 10pm, retail businesses selling groceries, medication, fuel, or health care supplies may remain open 
  • 9pm alcohol sales curfew for on-site consumption
  • No change in capacity limits at this time

The provisions below of Executive Orders 183, 181, 180, and 176 remain in effect as part of Executive Order 188.

Executive Order 180 was issued November 23, 2020 to enforce the face covering requirements and allow law enforcement the ability to enforce face covering requirements. This order is in effect until December 11, 2020 at 5:00 p.m. Read the FAQ.

Local law enforcement may cite a person or business for failure to comply with the face coverings requirement. If an employee or guest refuses to comply with the face coverings requirement, law enforcement may enforce trespassing laws.

***New- Further mask requirements for restaurants:
• Restaurants must have all workers wear Face Coverings.
• In addition, these establishments must have all Guests wear Face
Coverings (including at their table) when they are not actively drinking
or eating.

Executive Order 176 was issued November 10, 2020 and extends Phase 3 “Safer at Home” until 5:00 p.m. December 4, 2020.

Executive Order 176- FAQ 11/10

Highlights of Phase 3 include:

NEW*** The limit on mass gatherings was reduced to 10 people indoors and 50 people outdoors. However, businesses remain under the capacity limits below***

  • Restaurants can continue to open at 50 percent dine-in capacity with distancing and cleaning requirements.  Read more…
  • Bars will be allowed to operate outdoors at 30% capacity, or 100, whichever is less.
  • Conference centers (including meeting space in a hotel), event space, and movie theaters will be allowed to open indoor at 30% of capacity, or 100, whichever is less.
  • Small outdoor venues will be allowed to open at 30% of outdoor capacity, or 100, whichever is less.
  • Large outdoor venues (seating>10,000) 7% occupancy
  • Amusement parks will be allowed to open at 30% of outdoor capacity with limits per ride.
  • Capacity limits at restaurants, museums, gyms, and personal care businesses like hair and nail salons will remain the same.

Overview of New Phase 3 Interim Guidance

  • Meeting Rooms and Event Spaces 
  • Very Large Outdoor Venue Settings 
  • Indoor and Outdoor Small and Medium Size Venue Settings 
  • Movie Theaters and Indoor Gaming 
  • Bars and Outdoor Seating Areas in Bars 
  • Amusement Parks 
  • Places of Worship and Religious Services 
  • General Guidance for Businesses and Organizations 
  • Fall-Related Events 
  • Museum and Aquariums 
  • Indoor Fitness Centers and Gyms Settings 

Executive Order 147-Face Coverings remains in effect and directs people to wear face coverings when in public places where physical distancing is not possible. Businesses are required to post signs notifying guests of this requirement.

FAQ: Mask Requirement Guidance

Signage for Businesses

Flyer about wearing masks
  • Option 1 (English, Spanish)
  • Option 2 (English, Spanish)

Alcohol Curfew- This curfew was combined with Phase 3 under Executive Order 169 and was extended in Executive Order 170- Phase 3 Extension.

Read More: Governor Roy Cooper’s Executive Orders

Count On Me NC

North Carolina Restaurant & Lodging Association, NCDHHS, NC State Extension and Visit North Carolina have partnered to create the Count on Me NC initiative, a free online training for restaurant managers and staff that is focused on advanced cleaning, disinfection, social distancing, and hygiene practices to protect the public from COVID-19. So far, more 3,500 businesses have already completed the training. Take the training and show others that you are committed to the highest standards of operation during Covid 19. Learn more at CountOnMeNC.org.

  • Find out why Count on Me NC is important to the industry
  • Participating Businesses
  • Training Courses for Businesses

Top News and Resources for Restaurants & Hotels

PPP 2nd Draw “User Manual”
Source: National Restaurant Association
1/06/21
Updated – NCDHHS Restaurant Guidance 11/24
Source: NCDHHS
1/06/21
Updated- CDC Guidance for Restaurants/Bars 11/19
Source: CDC
1/06/21
Report: State by State Restaurant Reopening Status
Source: National Restaurant Association
1/06/21
State by State Estimated Hotel Closures & Jobs Lost if Congress Doesn’t Act (9/30)
Source: AHLA
1/06/21
Report: State-by-State Meeting Reopening Status
Source: Northstar Meetings Group
1/06/21
State of The Restaurant Industry Analysis: COVID-19 Six Months Later (9/14)
Source: National Restaurant Association
1/06/21
Governor Extends 11pm Alcohol Sales Curfew via E.O. 162 (9/1)
Source: NC Office of the Governor
1/06/21

COVID-19 Economic Impact on Restaurants & Hotels

State by State Estimated Hotel Closures & Jobs Lost if Congress Doesn’t Act (9/30)
Source: AHLA
1/06/21
NC Taxable Sales for Restaurants—Monthly 2019 and 2020
Source: NCRLA
1/06/21
NC Employment Figures-November 2020
Source: NC Department of Commerce
1/06/21
NC Hotel Occupancy Rates- December 2020
Source: Smith Travel Research
1/06/21
State of The Restaurant Industry Analysis: COVID-19 Six Months Later (9/14)
Source: National Restaurant Association
1/06/21

Relief and Aid for Restaurants & Hotels

Small Business Loan Options
Federal Assistance
Interim Final Rule on Second Draw Loans 1/6/21
Source: SBA
1/06/21
Interim Final Rule on PPP 1/6/21
Source: SBA
1/06/21
Guidance on Accessing Capital for Minority, Underserved, Veteran, and Women-Owned Business Concerns 1/6/21
Source: SBA
1/06/21
PPP 2nd Draw “User Manual”
Source: National Restaurant Association
1/06/21
SBA PPP Loan Forgiveness Factsheet- 11/2
Source: SBA
1/06/21
SBA Loans
Source: SBA
1/06/21
FAQ: PAYCHECK PROTECTION PROGRAM LOANS
Source: US Treasury
1/06/21
State Assistance
NEW- MURR (Mortgage, Utility and Rent Relief Program Expanded for Restaurants 11/10
Source: NC Dept of Commerce
1/06/21
NC Rapid Recovery Loans
Source: GoldenLeaf
1/06/21
Mortgage, Utility and Rent Relief (MURR) Program
Source: NC Dept of Commerce
1/06/21
Job Retention Grant
Source: NC Dept of Commerce
1/06/21
Solutions for N.C. Business & Employers
Source: N.C. Dept. of Commerce
1/06/21
North Carolina Business Relief Resources
Source: EDPNC
1/06/21
State Tax Relief
NC Tax Collectors encouraged to offer payment arrangements extending to June 30, 2021
Source: NC Tax Collectors
1/06/21
Property Tax Valuations During Covid-19
Source: NC Tax Collectors
1/06/21

Additional Coronavirus Resources

American Hotel and Lodging Association :: Coronavirus Resource Website
Source: AHLA
1/06/21
National Restaurant Association :: Coronavirus Resource Website
Source: National Restaurant Association
1/06/21
Asian American Hotel Owners Association :: Coronavirus Resource Website
Source: AAHOA
1/06/21

NCRLA Advocacy

Federal Advocacy
American Hotel & Lodging Association: Federal Advocacy
Source: AHLA
1/06/21
National Restaurant Association: Federal Advocacy
Source: National Restaurant Association
1/06/21
State Advocacy
The Covid-19 Recovery Act and Limited Immunity for Essential Businesses (5/7)
Source: CSH Law
1/06/21
NCRLA Asks NC General Assembly for Urgent Help (3/31)
Source: NCRLA
1/06/21
NCRLA Fights for Mixed Drink Delivery & Take-Out
Source: The News & Observer
1/06/21
NCRLA President & CEO Lynn Minges COVID-19 Presentation to NC General Assembly (3/31)
Source: NCRLA
1/06/21
NCRLA COVID-19 Aid Policy Request to the NC Senate
Source: NCRLA
1/06/21
NCRLA COVID-19 Aid Policy Request to the NC House
Source: NCRLA
1/06/21

Health Department & Virus Info

CDC
Updated- CDC Guidance for Restaurants/Bars 11/19
Source: CDC
1/06/21
Use of Cloth Face Coverings to Help Slow the Spread of COVID-19
Source: CDC
1/06/21
Mental Health
Source: CDC
1/06/21
CDC Situation Summary
Source: CDC
1/06/21
Printable Fact Sheets & Flyers
Source: CDC
1/06/21
Mass Gatherings
Source: CDC
1/06/21
Travel
Source: CDC
1/06/21
Prevention & Treatment
Source: CDC
1/06/21
Quarantine & Isolation
Source: CDC
1/06/21
CDC Travel Notices
Source: CDC
1/06/21
FDA
Food Safety and the Coronavirus Disease 2019
Source: FDA
1/06/21
FDA Issues Updated Guidance for Food Industry
Source: Hogan Lovells
1/06/21
Food Safety and the Coronavirus Disease 2019 (COVID-19)
Source: USDA
1/06/21
NC Department of Health & Human Services
Updated – NCDHHS Restaurant Guidance 11/24
Source: NCDHHS
1/06/21
What to Do When and Employee Tests Positive – FEDERAL Guidance (7/17)
Source: Restaurant Law Center
1/06/21
What to Do When an Employee Tests Positive for COVID-19 – STATE Guidance (7/17)
Source: NCDHHS
1/06/21
Cloth Face Covering Signage for Businesses (6/25)
Source: NCDHHS
1/06/21
*REVISED* Interim Guidance on Face Coverings (6/26)
Source: NCDHHS
1/06/21
Meal Kit Guidance During COVID-19 Pandemic
Source: NCDHHS
1/06/21
NCDHHS Emergency Preparedness and Response
Source: NCDHHS
1/06/21
NCDHHS COVID-19 Guidance
Source: NCDHHS
1/06/21

Operations & Best Practices

Operations
Governor Extends 11pm Alcohol Sales Curfew via E.O. 162 (9/1)
Source: NC Office of the Governor
1/06/21
COVID-19 At-Home Testing Solution (7/15)
Source: United Healthcare
1/06/21
Cloth Face Covering Signage for Businesses (6/25)
Source: NCDHHS
1/06/21
*REVISED* Interim Guidance on Face Coverings (6/26)
Source: NCDHHS
1/06/21
Infographic: Know your W’s- Business Sign (5/15)
Source: DHHS
1/06/21
Infographic: Know your W’s- Stay Strong (5/15)
Source: DHHS
1/06/21
Infographic: Know your W’s (5/15)
Source: DHHS
1/06/21
PPE for NCRLA Members
Source: Active Medical Supply
1/06/21
Motel Eviction Letter from AG to NCRLA and AAHOA (4/16)
Source: NC Attorney General
1/06/21
Guidance: Can a hotel evict guests during COVID-19? (4/8)
Source: NCRLA
1/06/21
Use of Cloth Face Coverings to Help Slow the Spread of COVID-19
Source: CDC
1/06/21
How to Pivot to Off-Premise
Source: National Restaurant Association
1/06/21
Meal Kit Guidance During COVID-19 Pandemic
Source: NCDHHS
1/06/21
Employment & HR
Unemployment Insurance Changes Due to COVID-19
Source: N.C. Division of Employment Security
1/06/21
What to Do When and Employee Tests Positive – FEDERAL Guidance (7/17)
Source: Restaurant Law Center
1/06/21
What to Do When an Employee Tests Positive for COVID-19 – STATE Guidance (7/17)
Source: NCDHHS
1/06/21
Webinar: What to do when an employee tests positive for COVID-19 (7/16) (on demand)
Source: NCRLA
1/06/21
Webinar: June 25 —Protecting Yourself Against EEOC, OSHA, and Workers’ Comp Claims during COVID
Source: Ward and Smith P.A.
1/06/21
The Covid-19 Recovery Act and Limited Immunity for Essential Businesses (5/7)
Source: CSH Law
1/06/21
COVID-19 and the Family and Medical Leave Act Q&A
Source: US Department of Labor
1/06/21
COVID-19 and the Fair Labor Standards Act Q&A
Source: US Department of Labor
1/06/21
Food Safety & Regulations
Updated – NCDHHS Restaurant Guidance 11/24
Source: NCDHHS
1/06/21
Use of Cloth Face Coverings to Help Slow the Spread of COVID-19
Source: CDC
1/06/21
Meal Kit Guidance During COVID-19 Pandemic
Source: NCDHHS
1/06/21
Nutrition Labeling during COVID-19
Source: Sysco
1/06/21
Take-Out Food Safety COVID-19 Guide
Source: NC State Extension
1/06/21
Free ServSafe Classes :: Food Handler & Take Out/Delivery
Source: ServSafe
1/06/21
COVID-19 Food Safety Resources
Source: NC State Extension
1/06/21
Hospitality Partners
Third Party Delivery Apps (5/5)
Source: Employers
1/06/21
PPE for NCRLA Members
Source: Active Medical Supply
1/06/21
COVID-19 Guidance for Restaurants & Beverage Vendors Offering Takeout or Curbside Pickup (5/4)
Source: OSHA
1/06/21
Free ServSafe Classes :: Food Handler & Take Out/Delivery
Source: ServSafe
1/06/21
Allied Members Ready to Help
Source: NCRLA
1/06/21
Webinars for Restaurant & Lodging Operators
Webinar: NC Restaurateurs Share Strategies for Driving Long-term Success
Source: Fintech
1/06/21
Webinar: Risk-Based Controls for Food Safety in the Time of Coronavirus
Source: Jolt in conjunction with Rutgers University
1/06/21
WEBINAR :: Staffing & Employee Relations in the COVID-19 Era (recorded)
Source: American Hotel & Lodging Association
1/06/21
WEBINAR :: Navigating Insurance Claims (recorded)
Source: Lockton
1/06/21
WEBINAR :: Labor and Employment Law Challenges and Obligations Facing Employers (recorded)
Source: National Restaurant Association
1/06/21
WEBINAR :: Pivoting to Takeout & Delivery (recorded)
Updated: 2:04pm Mar 28, 2020
1/06/21
Library of COVID-19 Webinars for Hotels (live and recorded)
Source: American Hotel & Lodging Association
1/06/21
Quarantine and Isolation Lodging
Motel Eviction Letter from AG to NCRLA and AAHOA (4/16)
Source: NC Attorney General
1/06/21
Guidance: Can a hotel evict guests during COVID-19? (4/8)
Source: NCRLA
1/06/21
Volunteer Your Hotel as a Property Available for Housing & Support
Source: American Hotel & Lodging Association
1/06/21
State and territorial health agencies quarantine housing and planning assessment summary
Source: ASTHO
1/06/21
Interim cleaning recommendations for housing persons under quarantine for coronavirus COVID-19
Source: NCRLA
1/06/21
What you should know about providing services to a quarantined person
Source: NCRLA
1/06/21

Employee Support

Mental Health & Substance Abuse Resources
Source: UnitedHealthGroup
1/06/21
Worker Relief Fund Options
Source: NCRLA
1/06/21

ABC Commission

Governor Extends 11pm Alcohol Sales Curfew via E.O. 162 (9/1)
Source: NC Office of the Governor
1/06/21
ABC Commission Allows Temp Extension of Premises (5/24)
Source: NC ABC Commission
1/06/21
ABC Registration and Renewal Grace Period
Source: NC ABC Commission
1/06/21
ABC to allow buybacks of liquor from restaurants/bars
Source: NC ABC Commission
1/06/21
Questions or concerns? Contact us at info@ncrla.org.

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